Frequently Asked Questions
Find your answers here
What materials are used in your jewellery?
Our jewellery is crafted with surgical stainless steel and coated with very thick layers of 18k gold. This ensures that every piece is waterproof, anti-tarnish, and hypoallergenic, making it perfect for everyday wear.
Is your jewellery suitable for sensitive skin?
Yes! All our pieces are hypoallergenic, making them safe and comfortable for those with sensitive skin
Can I wear your jewellery in water?
Absolutely! Our jewellery is waterproof and designed to withstand daily activities, including showers, workouts, and beach days
How do I care for my jewellery?
Our jewellery is low-maintenance. Simply clean it with a soft cloth if needed and store it in a dry place when not in use to maintain its shine. Use the ANewU ziplock cover provided with your order to store the jewellery
Is my payment information secure?
Yes, your payment security is our priority. We use trusted and encrypted payment gateways to ensure all transactions are safe and secure. Your sensitive information is never stored or shared
Do you offer free shipping?
Yes, we offer free shipping on all orders across India.Enjoy effortless shopping and let us take care of the shipping costs!
What is your return and exchange policy?
We want you to love your purchase! If you're not satisfied, you can return or exchange your item within 3-7 days of delivery, provided it is in its original condition.Please go through the details on Returns and Exchange policy
Do you offer gift packaging?
Yes, we offer beautiful gift packaging to make your purchase even more special. You can select this option at checkout
Do you offer Cash on Delivery (COD)?
Yes, we offer Cash on Delivery (COD) for all orders within India. You can pay in cash when your order arrives at your doorstep.
Can I customise or personalise my jewellery?
Currently, we do not offer customisation, but stay tuned—we’re always looking for ways to make our collection more special for you!
How do I contact customer service?
You can reach us at info@anewuofficial.com or through the contact form on our website. Our team is happy to assist you!
Do you offer international shipping?
Yes, we ship worldwide! Shipping times and costs will vary depending on your location.will update about Shipping charges and shipment time once order is placed
Can I customise or personalise my jewellery?
Currently, we do not offer customisation, but stay tuned—we’re always looking for ways to make our collection more special for you!
Why should I choose ANewU jewellery?
Our pieces are designed to combine style, durability, and affordability. With modern, versatile designs that are built to last, we help you shine effortlessly, every day
Couldn't Find What You're Looking For?
We're here to help! If you have any questions or need assistance, feel free to reach out to us. Contact us at info@anewuofficial.com or use our contact form, and we'll get back to you as soon as possible. Your satisfaction is our priority!